Investment operations
The AI Office for investment operations.
Adviser AUM grew 22.3% last year. Non-clerical headcount grew 7.5%. Operations absorbed the difference by hand.
Post-T+1, prime brokers affirm at 98.6% and central-match managers at 97.5% — but custodian and self-affirmation sits at 84.29%. That gap is people manually racing a 9pm ET cutoff.
If any of this sounds familiar
We would start by looking at Geneva, Addepar, APX or Allvue — plus however many custodian feeds arrive in however many formats.
- Positions reconciled across four custodians in four file formats
- Audit season rebuilt from scratch because last year’s binder was assembled by hand
- Breaks triaged by whoever has been there longest
- Investor reporting packs assembled manually every quarter
What we have delivered
In this industry, not an adjacent one
- 4 hrs → 7 min
- audit process, same data and same people
- No new headcount
- operational capacity expanded without hiring
Reconciling positions across four custodians is the same problem as reconciling eligibility files across four carriers. Same shape, different nouns.
Where we would start
One workflow. Four to six weeks. Fixed fee.
Break triage and audit-binder assembly. Not NAV, not fee calculation — and if we ever touch those, only as an independent second recalculation alongside your existing process.
Before we start, we agree in writing the number the build has to hit. If it does not hit it, we keep working at no additional cost until it does.
$6,000
credited in full against month one of any retainer started within 30 days
Or go straight to a retainer from $2,500/month. Month to month, 30 days’ notice.
The build order
Ranked by what a wrong output costs
We start where mistakes are cheap and visible, and earn the right to touch money. If you ask us to begin at the bottom of this ladder — and people often do — we will explain the sequencing rather than agree to it.
A colleague finds out, and fixes it before it goes anywhere.
IC and manager-meeting prep packs · PPM, LPA and side-letter extraction · capital account and K-1 intake · RFP and DDQ first drafts with the source answer cited
AI proposes, a person disposes. The AI never posts.
Break triage and classification · corporate action pre-processing · custodian file normalisation across four formats · trade affirmation chasing against the 9pm ET cutoff
A documented control finds out. Deterministic math; AI only on the explanation.
Reconciliation where the arithmetic is tested and the machine writes the commentary, never the figure
A client finds out. Compliance sign-off is mandatory before anything ships.
Client-reported figures and statements
A regulator or an auditor finds out.
Fee, NAV and regulator-facing work. We automate the preparation and the check — never the number.
The question you are about to ask
“Our CCO will not allow AI near client-reported numbers.”
Your CCO is right, and we would not propose it. SEC examination priorities now cover advisers’ use of automated technology directly. That is exactly why we sequence by consequence of being wrong: break triage and binder assembly first, anything a client or regulator sees last, and then only as a second check rather than the source.
Your data
Your data never leaves your tenant.
We do not hold your data, because we do not build on our infrastructure. We build inside yours.
- Built inside your own Microsoft tenant
- Entra ID role-based access through security groups
- No static or local accounts
- MFA enforced
- SFTP with IP whitelisting for partner feeds
- Sensitive data masked in every non-production environment
Continuity
One client has renewed us fourteen times since 2020.
A benefits administrator has brought us back for fourteen sequential engagements since 2020 — eligibility reconciliation, invoice automation three separate times as the requirement changed, pre-certification workflows, a data-quality programme — and we still operate their platform today, with alerting, weekly. Every one of those fourteen ended with them asking for the next thing. That is the part worth weighing: fourteen engagements is not one relationship, it is thirteen separate decisions to keep us, each made by someone who could have stopped. Six years is the honest answer to the question behind every retainer decision — will you still be here in year three.
Twenty minutes, and you will know.
We ask what your team spends its week on. If there is nothing here worth doing, we will tell you that.