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Manufacturing

The AI Office for manufacturers.

Your OEE number is wrong, and the Pareto chart built on it is pointing at the wrong machine.

Manually collected OEE runs roughly 8 to 12 percentage points higher than automatically measured OEE at the same plant. 54% of small and mid-sized plants still run pen and paper or spreadsheets as their MES, so the gap is the rule rather than the exception.

If any of this sounds familiar

We would start by looking at Epicor, Global Shop, JobBOSS — and Ignition or whatever sits on the floor.

  • Downtime codes entered by hand at the end of a shift, from memory
  • Traceability requests that take hours because the genealogy lives in binders
  • Operators filling in paperwork that someone else then re-keys
  • Quality documentation assembled in a scramble before every audit

What we have delivered

In this industry, not an adjacent one

Hours → seconds
production traceability lookup
Eliminated
operator paperwork on the shop floor
Improved
machine utilisation and quality control

Chasing paper through a shop floor is the same problem as chasing paper through a claims process. We have done the second one repeatedly.

Where we would start

One workflow. Four to six weeks. Fixed fee.

Shift-report and downtime-code capture. Read-only from the floor — nothing writes to a PLC, ever.

Before we start, we agree in writing the number the build has to hit. If it does not hit it, we keep working at no additional cost until it does.

$6,000

credited in full against month one of any retainer started within 30 days

Or go straight to a retainer from $2,500/month. Month to month, 30 days’ notice.

The build order

Ranked by what a wrong output costs

We start where mistakes are cheap and visible, and earn the right to touch money. If you ask us to begin at the bottom of this ladder — and people often do — we will explain the sequencing rather than agree to it.

  1. An internal supervisor catches the error in seconds.

    Shift and daily production reports · extraction from travelers, routers and inspection sheets · downtime Pareto dashboards · plain-English questions over plant data

  2. Operational, with a person in the loop. Once Tier 1 is trusted.

    Downtime code cleanup · traceability lookup on demand · PPAP and 8D document assembly · EDI 830/862 reconciliation against the schedule

  3. It writes to a system of record. Only after Tier 2 has run clean.

    Job and labor closeouts posted to the ERP instead of keyed from paper

  4. Finance-grade and safety-critical. Last, deliberately.

    Anything touching costing, pricing, or a safety case

The question you are about to ask

Our one IT person cannot take on another system.

They will not have to. It runs in your existing Microsoft tenant, so there is nothing new to patch, license or host. And nothing we build writes to a PLC — the shop floor keeps running exactly as it does today whether our system is up or not.

Your data

Your data never leaves your tenant.

We do not hold your data, because we do not build on our infrastructure. We build inside yours.

  • Built inside your own Microsoft tenant
  • Entra ID role-based access through security groups
  • No static or local accounts
  • MFA enforced
  • SFTP with IP whitelisting for partner feeds
  • Sensitive data masked in every non-production environment

Continuity

One client has renewed us fourteen times since 2020.

A benefits administrator has brought us back for fourteen sequential engagements since 2020 — eligibility reconciliation, invoice automation three separate times as the requirement changed, pre-certification workflows, a data-quality programme — and we still operate their platform today, with alerting, weekly. Every one of those fourteen ended with them asking for the next thing. That is the part worth weighing: fourteen engagements is not one relationship, it is thirteen separate decisions to keep us, each made by someone who could have stopped. Six years is the honest answer to the question behind every retainer decision — will you still be here in year three.

Twenty minutes, and you will know.

We ask what your team spends its week on. If there is nothing here worth doing, we will tell you that.